Privacy Policy


By creating an account with us MicheFest, LLC (MicheFest) you declare 18 (eighteen years) old or older and agree to the following terms and conditions. Further, by accessing, browsing and/or using our site and/or services, you are deemed to accept the terms of service and agree to be bound by this agreement with respect to the use of that site. If you do not wish to be bound by this agreement, you may not access, browse or use the site or any services we provide. These terms of service, including any revised agreements that we may post from time to time, state the agreement (“agreement”) under which MicheFest provides you with various services, currently located at, and any other successor sites and other related resources, such as mobile applications (Collectively referred as “site”). All services provided by MicheFest on the site are collectively referred to as “services”. You may not use the Services and may not accept these terms if (a) you are not of legal age in your jurisdiction to form a legally binding contract with MicheFest, or (b) you are not allowed to receive the Services under the laws of USA, your country of residence, the country in which you are located or are otherwise legally barred.

MicheFest Property and Feedback

All right, title, and interest in and to the Site and Services are and will remain the exclusive property of MicheFest and its licensors, including all Intellectual Property Rights (as defined below) therein, even if MicheFest incorporates any of your Feedback (as defined below) into subsequent versions. The Site and Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Except as expressly permitted in these Terms of Service, you may not reproduce, modify or prepare derivative works based upon, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Services. You may not copy or modify the HTML or other code used to generate web pages on the Site. All feedback, comments, and suggestions for improvements (the “Feedback”) that you provide to MicheFest, in any form, and any contributions you make to the Site by posting content and communicating with other MicheFest users via posts to forums on the site (“User Posts”) will be the sole and exclusive property of MicheFest. You will not earn or acquire any rights or licenses in the Services or in any MicheFest Intellectual Property Rights on account of these Terms of Service or your performance under these Terms of Service.

Changes to this Agreement

MicheFest may make changes to this Agreement from time to time in its sole discretion. Each time changes are made to this Agreement, a revised Agreement will be posted on the home page. Your continued use of our site and/or the Services following the posting of changes constitutes your acceptance of any such changes. You can review the most current version of this Agreement here. Please check this page from time to time for current terms of use. Additionally, MicheFest reserves the right to change the artists, date, venue as well as other reasonable terms and conditions related to Premium Services you order, including changes or restrictions in capacity of the venue that are necessary to comply with civil protection, sanitary, health, epidemiological or emergency regulations.

Our Privacy Policy

The information that we obtain through your use of our Site, whether through the registration process or otherwise, is subject to our privacy policy (“Privacy Policy”). The MicheFest Privacy Policy can be viewed on our Privacy Policy page. The Privacy Policy contains terms and conditions that govern our collection and use of the information you provide to us, including our respective rights relative to that information. Please review the applicable Privacy Policy before you use our Site. If you are unwilling to accept the terms and conditions of the Privacy Policy, please do not use our Site, as it is considered and exhibit and part of the foregoing terms of services.

Other Policies

Your use of our Site is also subject to the other policies, disclaimers and guidelines we post on such Site from time to time.

Types of Services

Currently, MicheFest offers both a restricted free service (“Free Service”) with a limited set of services and paid premium services (“Premium Services”) which will be listed on either LENUSA site or mobile application. You may hire separately Premium Services by placing individual orders. More information on the types of services that MicheFest offers can be found in Pricing section or on the description of each service. Please read this document in its entirety regarding account restrictions. Also, you agree to review prices and features of every service before placing an order. MicheFest reserves the right, at any time, to change or impose fees for Free Service and Premium Services. Unless otherwise specified in the description of Premium Services, sell or value added taxes, when applicable, shall be included in prices shown or displayed at the site.

Transactions / Transmissions / Storage / No Automated Querying

MicheFest does not have an established maximum number of transaction, transmissions, or level of storage used in connection with the either Free Service or Premium Services. MicheFest reserves the right to set such limits, in its sole discretion, at any time. You may not send automated queries of any sort to the Site without express advance written permission from MicheFest.

Links to, and Resources / Data from, Others

A part of the Site and the Services includes links to other websites or resources and information provided by others. Because MicheFest has no control over such sites and resources, you acknowledge and agree that MicheFest is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that MicheFest shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Finally, you acknowledge that such external sites and third-party tools usually have their own terms and conditions, including privacy policies, over which MicheFest has no control and which will govern your rights and obligations with respect to the use of such.

Your Contact with Advertisers on Third-Party Vendors

Your dealings with advertisers and third-party vendors (for instance but not limited to: music produces, event producers, musicians, venue managers, venue owners, domain name consultants and designers) found on or through the Site and the Services, including your participation in promotions, the purchase of goods or services, and any terms, conditions, warranties or representations associated with such activities, are solely between you and the third party. MicheFest does not make any representations or warranties with respect to any goods or services that may be obtained from such third parties, and you agree that MicheFest will have no liability for any loss or damage of any kind incurred as a result of any activities you undertake in connection with the use of or reliance on any content, goods, services, information or other materials available, or through such third parties, on our Site. You acknowledge that such external sites usually have their own terms and conditions, including privacy policies, over which MicheFest has no control and which will govern your rights and obligations with respect to the use of those Web sites.

Compliance with Laws / Restrictions in Use

You agree to comply with all applicable laws regarding your use of our Site and the Services including, without limitation, all applicable laws (as well as associated licenses and approvals) regarding the transmission of technical data exported from Sweden or the country in which you reside. You agree that you will not: (a) use the Site or the Services in any manner that harms us or the parties with which we contract; (b) modify or reroute the Site or the Services, or attempt to do so; (c) overburden, harm, limit, or disable the Site or the Services, including associated networks, or otherwise impair anyone’s use of the Site or the Services.

Passwords and Security

You should not provide your password(s) to anyone else and are responsible for maintaining the confidentiality of your password(s) used for the Services. Therefore, you agree that you are solely responsible for all usage and activities under your account.

Intellectual Property Violations

MicheFest takes intellectual property issues seriously and has a policy to response to notices of alleged infringement that comply with applicable international intellectual property law and to terminating the accounts of repeat infringers. Our policy is located here. Please note: all notices and transmissions under such policy that are not relevant will not receive any response.

Prohibited Content / Review of Content

You agree that you will not use the Services to post or otherwise provide any prohibited content, meaning any content that: (i) is inappropriate or offensive (such as inappropriate photographs); (ii) promotes racism, bigotry, hatred or physical harm of any kind; (iii) harasses or advocates harassment of another person; (iv) involves the transmission of “junk mail,” “chain letters,” unsolicited mass mailing, or “spamming”; (v) is false, misleading or promotes, endorses or furthers illegal activities; (vi) promotes, copies, performs or distributes an illegal or unauthorized copy of another person’s work that is protected by copyright, trademark, trade secret or other intellectual property law; (vii) is involved in the exploitation of minors, or solicits personal information from such persons; (viii) contains viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software; or (ix) otherwise violates this Agreement or creates liability for us. MicheFest has the right (but not the obligation) to preview, review, screen, flag, filter, edit, refuse or remove any or all User Content either by itself, through third parties, or its community of users. You may find some content, including User Content, on the Site and viewed through the Services to be offensive or objectionable, and you use the Site and the Services at your sole risk with respect to such. Applicable policies regarding security, return or cancellation.

The following policies sall apply to the services described above:


MicheFest reserves the right to request additional information and documentation that it deems necessary and reasonable, in order to verify the identity of the User, as well as to implement measures to avoid identity theft, possible fraud or the commission of any crime patrimonial or illicit that may cause damages to MicheFest or to third parties. Cancellation: Once a free account is set up or an order of service is placed, you grant your consent in accordance with the foregoing terms, the contract is deemed to be formed and to have valid consideration. Therefore, it cannot be cancelled as all orders placed by you are considered to be final. Decline: Your order can only be declined by MicheFest when it identifies a conflict of interest or reasonable risk of fraud commission. Changes and Refund: No changes or refunds are acceptable on orders that are properly placed by you and processed by MicheFest, as all orders are considered to be final.

Modifications to the Services

MicheFest reserves the right at any time and from time to time to modify, suspend, discontinue or terminate the Services (or any part thereof) with or without notice. You agree that MicheFest will not be liable to you or to any third party for any modification, suspension, discontinuation or termination of the Services.

Termination of Your Access to the Services

You agree that MicheFest, in its sole discretion, may terminate your access to any of the Services for any reason, including, without limitation, for lack of use or if MicheFest believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. You agree that any termination of your access to the Services may be effected without prior notice, and acknowledge and agree that MicheFest may bar any further access to such files or the Services. If you use the site in violation of this Agreement, MicheFest may, in its sole discretion, retain all data collected from your use of the site and transfer it to competent enforcement agencies. Further, you agree that MicheFest shall not be liable to you or to any third party for the discontinuation or termination of your access to the Services, or collection of information notwithstanding in the case of your violation of this Agreement, even if advised of a claim for damages. You may cease using the Services at any time. You do not need to inform MicheFest if you cease using the Services.

Information Disclaimer and Disclaimer of Warranties

By using the site and the services you understand and agree that: The services are provided for informational purposes only. No content on our site is intended to constitute professional advice, whether financial, legal or otherwise. MicheFest and those posting or otherwise providing information, services or material on our site are not responsible or liable for any consequences relating directly or indirectly to any action or inaction you take based on the information, services or other material on our site. Your use of the services is at your sole risk. The services are provided on an “as is” and “as available” basis. MicheFest expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of title, merchantability, fitness for a particular purpose and non- infringement. MicheFest makes no representation or warranty that the services will meet your requirements, that the services will be uninterrupted, secure, current or error-free, that the results that may be obtained from the use of the services will be accurate, timely, useful or reliable, or that the quality of any postings, products, services, information or other material obtained by you through the services will meet your needs. Any material obtained through the use of the services is done at your own discretion and risk, and you will be solely responsible for any damage to computer systems or for loss of data that results from the download or use of any such material. No advice or information, whether oral or written, obtained by you from our site or through or from the services shall create any warranty not expressly stated in their terms.

Limitation Of Liability

You understand and agree that MicheFest is not liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, including, but not limited to, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services, or any other indirect, incidental, special, consequential, exemplary or punitive damages, howsoever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from: (1) the use of, or the inability to use, the site or the services; (2) the cost of procurement of substitute services, goods or and web site; (3) unauthorized access to or alteration of your transmissions or data; (4) the statements or conduct of any third party on our site; (5) reliance on content or postings on our site; or (6) any other matter relating to our site or the services. These limitations will apply whether or not MicheFest has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow the limitation or exclusion of liability for indirect, incidental, special, consequential, exemplary or punitive damages, so some of the above limitations may not apply to you and our liability will be limited to the maximum amount permitted by law.

Trademark Notices

MicheFest brand and logo are either registered trademark or protected under common law, in favor of MicheFest, LLC.. All rights reserved. All other trademarks and logos on the Site are the property of their respective owners.


The images referenced, made accessible or made available to you on the Site or by means of the Services are protected by the copyright and trademark laws of Sweden and other countries. Although you are permitted to locate and access the images through the Services, you may need to obtain authorization of the owner of such materials before using them for any purpose other than viewing on the web. For authorizations to use an image, please contact the image owner, not MicheFest. MicheFest cannot give you authorization to use the copyrighted images. MicheFest cannot guarantee that a search will not locate unintended or objectionable content and MicheFest accepts no responsibility or liability for the content of any site included in any search results or otherwise linked to by the Services, or for your use of such content.

No Other Agreements Between Us / No Third-Party Beneficiaries

With the exception of our Privacy Policy, this Agreement constitutes the entire agreement between you and MicheFest for governing your use of our Site and the Services and supersedes any prior agreements between you and MicheFest for that purpose, including any membership agreements or other similar agreements applying to our Site or the Services. This Agreement is only between you and us, and it not for the benefit of any other person (except for permitted successors and assigns under this Agreement).

Law Applicable to Interpretations and Disputes

This Agreement and the relationship between you and MicheFest are governed by the laws of the State of California (United States of America) without regard to its conflict of law provisions. You and MicheFest agree to irrevocably submit to the personal and exclusive jurisdiction of the competent courts located within the State of California. Notwithstanding the foregoing, MicheFest may seek equitable and injunctive relief in any jurisdiction.

Severability of This Agreement

If any provision of this Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties’ intentions as reflected in that provision, and the remaining provisions contained in this Agreement shall continue in full force and effect.

Limitation of Actions Brought Against MicheFest

You agree that any claim or cause of action arising out of your use of our Site or this Agreement must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary. Within this period, any failure by LENUSA to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.


This Privacy Policy informs you about how we collect and process your personal information and constitutes an integral part of our Terms Of Services. By agreeing to the Terms of Service, you further agree to terms and conditions of the Privacy Policy below.. Before using our website and our services, please read this Privacy Policy carefully (hereinafter referred to as “the policy”). If you do not wish to be bound by this policy, you may not access, browse or use the site or any services we provide.


We know your personal information is important to you and it is also important to us and this is why we decided to follow the basic principles and framework deriving from the comprehensive and data consumer/user-oriented legal regime established by European General Data Protection Regulation (GDPR), not only for EU Residents , but for all individuals regardless of their nationality and/or geographic location. This Privacy Statement tells you how we use your personal information and explains your rights around how we use it. Please read this Privacy Statement to understand how and why we use your personal information. If you give us personal information about another individual, please you hereby declare that you have made sure you have their permission to disclose their Personal Information and made make them aware of this Privacy Statement as it also applies to them.


“Personal Information” Or “Personal Data” means any information relating to an identified or identifiable natural person/an individual /consumer that permits the identity of an individual to whom the information applies to be reasonably inferred by either direct or indirect means, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; “Sensitive personal information/data” means personal information/data which is, by their nature, particularly sensitive in relation to fundamental rights and freedoms of individuals and merit specific protection because if lost, compromised, or disclosed without authorization, could result in substantial harm, embarrassment, inconvenience, or unfairness to an individual as the context of their processing could create significant risks to the fundamental rights and freedoms. Sensitive information/ data may include, Social Security Number, financial information, and medical records, information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation


This Privacy Policy applies to all interactions you may have with us on our sites and apps where it appears. It applies and it describes how we treat personal information we collect both online and offline including our websites and our apps as well as our box offices or in phone or email interactions you have with us.


Depending on the service you used, we might collect: Contact information, such as our name and street address,your phone number or email so as to be able to contact you regarding your inquiry, service purchased or inform you about future events. Information you submit to us, for example when you submit an inquiry or use our “contact us “ form or when you post in a public space on our website. We may also collect information you may post on our company’s accounts on social media. Other personal or general demographic information such as age range, date of birth or birthday (with or without year of birth) race, or gender Information regarding your Visit (budget, type of visit, visit date, etc). We may collect information about events you like or products you buy. We might collect this as part of a survey or from third parties, for example. Browsing data and other automatically generated information, such as address IP, screen resolution, browser used, operating system and settings, access times and URL and data collected through (cookies), information about the sites you visited before and after you visited our site, information about your location. If you use our mobile app, we may also access your device’s location in the background, your device’s unique identifier the type of mobile device you are using, or the operating system your computer or device is running, the app usage frequency and where you downloaded it. Billing Information (but not credit card numbers, see below).


We do not store credit card numbers, all our processing is tokenized, meaning the credit card information is sent to a processor that returns to us a token used to refer to that transaction or credit card. It is this token we also store some identifiers like the last 4 digits of your credit card, but we have no means of getting your credit card information as it resides solely with the processor. We also create a billing fingerprint for the sole purpose of detecting suspicious activities across venues.


WE use your information in order to provide our services and related business transactions. Thus we may use your information: to send you transactional communications, for instance to inform your account or a ticket purchase as well as to contact you about this policy or our website terms. to respond to your requests or questions, for instance to give you details about an event or confirm your registration for an event or contest. to improve our products and services. and improve the user experience, for the purposes of controlling, troubleshooting and improving the functionality and quality of our online services and generally to optimize and customize your experience with us ( including for instance displaying content based upon your preferences). for security purposes, in order to protect our company, our customers, or our websites. for marketing purposes, to analyze site trends and customer interests, meaning we might send you information about special promotions or offers, new features or products regardless of whether these might be our own offers or products, or third-party offers or products we think you might find interesting. use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. to use push notifications on our mobile apps, to send you alerts regarding local events.


Directly from you: When you register for a promotion or buy tickets, submit an inquiry, subscribe to our newsletter, post a comment etc. By automated means through the use of the website and app: When you visit the company’s website, we may collect data from you based on your browsing and using our services. This data may include search history, address IP, screen resolution, browser you used, operating system and settings, access times and URL reference as well as data collected through cookies From third parties: If you connect to our site through a third-party service (e.g. Facebook), this third-party service may send us information, For instance, if you use an integrated social media feature on our websites or mobile applications, this-third-party social media site will give us certain information about you which may include your name and email address. Your activities on our sites and apps may be posted to the social media platforms This information varies and is controlled by or authorized by you through your privacy settings in the third party service. Friend referral : We may receive your information through a friend referral, for example, via our referral service to tell a friend about our website or to purchase a gift card. We will only use your information to provide services you/ your friend has requested. You may contact us at to ask us to delete their information.

Social Media Plug-ins / Share buttons

Lenusa maintains official social media accounts, specifically on Facebook, Instagram, YouTube and Twitter. On its website, the company incorporates an additional social media share button for Facebook, Instagram, YouTube and Twitter, inviting visitors and users to follow the company in the respective social media (follow/like) as well as upload posts and comments. During your use of social media we may collect certain personal data (such as your profile data in the corresponding medium). The purpose of these accounts is to increase visibility and promote the company’s image and services, to provide updates or to communicate with you, responding to the messages/comments you send us. The Company is not responsible for how each social medium processes your data. You are advised to be informed about it by reviewing the Facebook, Instagram, YouTube and Twitter Privacy Policy. In addition, while Lenusa welcomes and encourages users to comment on posts and/or pages it maintains on social media, it informs users that any post or comment uploaded should respect the basic rules of politeness, decency and respect to different views, ensuring a safe online environment and .will remove any content deemed to violate the terms of use of the website, such as insulting, pornographic, or threatening content or content violating intellectual property rights, and may block users who violate these terms.


In general, we use and keep your information for as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and as otherwise required by law. The criteria used to determine the retention period for your information may include ( not exhaustive list): The length of time that the personal information is needed to provide our Services: in this case we retain your information for maintaining appropriate business and financial records, keeping our systems secure etc. This constitutes the basis for most of our data retention periods. The nature of the data: generally speaking, the retention period for sensitive information is shorter. Whether the personal information is processed based on your consent: in this event we shall retain your personal Information for as long as your consent remains vali, and you do not ask us to delete it. Whether we are subject to a legal, contractual, or similar obligation to retain your personal information: for example, mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation. At the end of the retention period, we will dispose of your personal information in a secure manner according to our data retention and deletion policies. However, some necessary personal information/data regarding your contractual relationship with the company as well as information concerning your notification on the processing of your data and your consent, where applicable, may be retained to establish the lawfulness of processing of user data by the company and the legal claims of the parties.



If you are California Resident and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes, if any. We will also give you a list of the third parties that have received your information. You can make a request one time each year. To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.


We do not currently respond to browser Do Not Track signals or other browser or device-based mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. We do provide consumers with the ability to manage their cookie choices as described in our Cookie Policy. For more information on Do Not Track, please visit


Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.”


We have security measures in place to protect your information. The company, its employees, processors, assistants, have implemented appropriate technical and organizational measures to ensure, as much as possible, the most appropriate protection of personal data against accidental or unlawful destruction, loss, alteration, unlawful disclosure or access to them and any unlawful processing, as well as to ensure the possibility of restoring availability and access to them. The standard security measures we use will depend on the type of information collected but may include (not exhaustive list) firewalls and data encryption, physical and electronic access controls to our data centers, use of unique and complex passwords, regular change and renewal in case of reassignment/exit of employees, strict designation of roles, work tasks and processing of staff data, in accordance with the organizational chart and the principle of accountability and transparency. However, we need to remind you that despite all technical and organizational security measures, online transactions always bear a risk. Thus, we cannot promise that your use of our sites will be completely safe, and we encourage you to use caution when using the Internet (e.g. not sharing your passwords). If you think that an unauthorized account has been created using your name, contact us at


Under California law any business or entity to which the statute applies shall disclose any breach of the security of the system following discovery or notification of the breach in the security of the data to any CA resident (1) whose unencrypted PI was, or is reasonably believed to have been, acquired by an unauthorized person, or (2) whose encrypted PI was, or is reasonably believed to have been, acquired by an unauthorized person and the encryption key or security credential was, or is reasonably believed to have been, acquired by an unauthorized person and the person or business that owns or licenses the encrypted information has a reasonable belief that the encryption key or security credential could render that PI readable or useable. If the breach relates to computerized data that includes PI that we do not own we shall notify the owner of the information of any breach of the security of the data immediately following discovery if the PI was, or is reasonably believed to have been, acquired by an unauthorized person. Such disclosures shall be made in the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.


We may provide links to third party websites or services that we do not control. These links have the sole purpose of facilitating your browsing in the Web and they do not imply, in any way, our endorsement or approval of the content of other websites. If you click on one of those links, you will be taken to websites upon which we have no control and we are not responsible for the content or services provided therein. Thus, this policy does not apply to the privacy practices of those websites Please make sure you visit and review the privacy policy of these third party sites carefully. Our site may also serve third-party content that contains their own cookies or tracking technologies.


If you have any questions about this Policy or other privacy concerns, you can email us at Please do not include your credit card number or other sensitive information in your email. You can also write us at: